We’ll try our hardest to make sure this website is up to date and if an item is unavailable we’ll try and make sure it’s highlighted next to the product. Occasionally something is out of stock but we’ll be able to get it in within 48 hours so in that instance we’d class the item as ‘in stock’.

We cannot ensure permanent availability of all items, although we try our hardest. Some goods sell much better than we predict; lead times can also be quite long. If something is out of stock, we'll always give you the best information we can on anticipated delivery dates.

You can buy an O&C Online Gift Card on our website and have it sent to yourself or directly to the recipient, with an optional personal message and delivery date. Online Gift Cards are valid for 12 months.

We also offer traditional gift vouchers for use in our Aldeburgh store. Visit our Gift Cards FAQs for full details.

We do offer a large number of brands and not all of them are on the website so if you can't find what you're looking for, please don’t hesitate to call us on 01728 452229

Ordering from this website is a bit like buying something in a shop, you browse to find what you want and when you find it you pop it in your basket. You can start browsing by choosing one of the navigation links at the top of the site or you can use the search bar to search for a specific product.

Here’s the process you’ll be taken through when you find the product you want:

• You will add the item to your basket and proceed to checkout
• You will then be asked to confirm your items and select your delivery options
• You will be asked to complete personal details such as name and delivery address
• You will be asked to confirm the order and delivery information - you can choose from Standard Delivery, Next Day Delivery or Click & Collect from Aldeburgh.
• You will need to input your payment details, which are handled securely by Shopify and not stored by O&C Butcher.
• Having paid for the product you will be shown an order confirmation page and a confirmation email will be sent to the email address you have provided. The confirmation email will contain a Royal Mail tracking code so that you can track your order.

We do. We have two shops in Aldeburgh, Suffolk - O&C Butcher and our sister shop Fleur. Brands from both shops are available on this website.

Find us at:

129-131 High Street,
Aldeburgh
Suffolk
IP15 5AS

No, we're not that kind of butcher! It's not the most appropriate name for a clothing shop but it's a name we've had since 1884 thanks to the founders Owen & Clifford Butcher. There is a very good butcher in Aldeburgh though called Salter & King, just down the High Street from us.

Yes, the prices shown next to the products on this website are all inclusive of VAT.

We only accept online payments on this website using one of the following methods: Visa, Visa Debit, MasterCard, Visa Electron or PayPal. Your payment details will be processed securely online using the Shopify Secure Payments system.